What is the check-in and check-out policy at Grand Excelsior Hotel Bur Dubai?
Check-in is from 15:00 and check-out is until 12:00.
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Grand Excelsior Hotel Bur Dubai, Dubai
29US$
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Key details
About the Hotel
Kuwait Street,
Dubai,
United Arab Emirates,
Dubai
- Close to the commercial district
Great
8.3
5.8
4.6
3.0
Loved by guests
"We received a room with a great view and the staff was completely at your disposal."
"My husband and I are thrifty by nature, so we included the half board option at the hotel, which gave us a fabulous buffet breakfast and dinner each night, at a very reasonable price, we could not have enjoyed such wonderful food for the price by eating out."
"They had a tour desk, 2-3 bars maybe more, sauna and steam room."
Grand Excelsior Hotel - Bur Dubai is a 4-star upscale city business hotel with eight dining options and an expansive spa. Guests can enjoy a
Rooms & Amenities
Each guestroom at Grand Excelsior Hotel Bur Dubai offers
Dining & Leisure
Dining at Grand Excelsior Hotel - Bur Dubai features a range of international options, including
Spa & Services
Grand Excelsior Hotel Bur Dubai includes a comprehensive
Location & Transportation
Accessibility is one of the key features of Grand Excelsior Hotel - Bur Dubai, with proximity to significant attractions such as
“This property strikes a balance for those seeking both business and leisure amenities in Bur Dubai. The multiple dining options and live entertainment create a lively atmosphere, though some aspects of the decor might feel dated to modern sensibilities. Its accessibility to the airport and key shopping areas, alongside family-friendly perks, broadens its appeal.”
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Room F&B
2 persons
40 m²
1 King-size bed
Shower
Heating
room details
Deluxe Room Burj Khalifa View F&B
2 persons
40 m²
1 Double bed
Heating
Bathtub
room details
Family Room F&B
2 persons
53 m²
2 Single beds or 1 Queen-size bed
Shower
Heating
room details
Executive One-Bedroom Suite F&B
2 persons
80 m²
1 King-size bed
Shower
Heating
room details
Show all roomsLess
Price and Room Availability
Check availability and prices for your dates now!
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Free Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Allergy-free rooms
- Lift
- Currency exchange
- ATM/Cash machine
- Hairdresser
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
- Sports trainer
Guest Parking
- Electric kettle
- Dryer
Services
- Paid airport shuttle
- Valet parking
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's buffet
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Outdoor swimming pool
- Sun loungers
- Night club
- Entertainment
- Spa & wellness centre
- Sauna
- Steam room
- Pedicure
- Manicure
- Waxing
- Facial
- Treatment room
- Beauty treatment
- Body wraps
- Massage
- Make up services
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Soundproofed rooms
- Sitting area
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
- Dryer
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
Grand Excelsior Hotel Bur Dubai presents a delightful array of onsite dining options, showcasing culinary traditions from around the globe. With restaurants featuring Mexican, Asian, Indian, and international cuisines, guests are invited to indulge in vibrant flavors and atmospheres that suit every occasion.
Cantina Restaurant
Mexican and International
Ambiance
Family-friendly, Traditional, Modern, Romantic
Key Offerings
Savor authentic Mexican tacos alongside international favorites in a lively setting perfect for families or couples. The warm decor enhances the culinary journey, making it ideal for breakfast or dinner.
Reservation
no
06:30 - 00:00 daily
Dragon's Fi
Chinese and Asian
Ambiance
Family-friendly, Traditional, Modern, Romantic
Key Offerings
Experience the best of Asian cuisine at Dragon's Fi, offering an inviting atmosphere complemented by live entertainment. Signature dishes showcase rich flavors and exquisite presentations, perfect for a family outing or romantic dinner.
Reservation
no
12:00 - 15:30, 18:30 - 00:00 daily
Aangan
Indian
Ambiance
Family-friendly, Traditional, Modern, Romantic
Key Offerings
At Aangan, guests can enjoy an array of traditional Indian flavors in an elegant setting, where fragrant spices dance on the palate. This dinner venue captures the essence of India, making it a perfect place for flavorful meals shared with loved ones.
Reservation
no
07:00 - 00:00 daily
Barbera Cafe
International
Ambiance
Family-friendly, Traditional, Modern
Key Offerings
Barbera Cafe offers a relaxed atmosphere, ideal for casual dining. The menu features an international selection, catering to varied tastes throughout the day. Enjoy a leisurely dinner with family and friends in a welcoming setting.
Reservation
no
00:00 - 23:30 daily
Dan Bi
Halal
Ambiance
Key Offerings
No detailed offerings available for Dan Bi. Ideal for dinner, this venue caters to Halal dietary preferences, providing a comfortable dining experience.
Reservation
no
Dinner only
Dugout Sports Bar
European
Ambiance
Modern
Key Offerings
Dugout Sports Bar blends a lively atmosphere with casual fare, perfect for unwinding after a long day. The venue showcases live sports, making it an ideal spot for fans to enjoy delicious bites amidst thrilling games.
Reservation
no
12:00 - 03:00 daily
Mehendi
Indian
Ambiance
Family-friendly
Key Offerings
Mehendi invites guests to indulge in a variety of Indian dishes, served in a welcoming environment. With late-night hours, it's a great spot to experience the richness of Indian cuisine after dark.
Reservation
no
21:00 - 03:00 daily
Location
Kuwait Street,
Dubai,
United Arab Emirates,
Dubai
Map view
Kuwait Street,
Dubai,
United Arab Emirates,
Dubai
City landmarks
Mall
The Dubai Mall
6.1
km
Museum
Dubai Museum
2.0
km
Tower
Burj Khalifa
6.2
km
Fountain
The Dubai Fountain
6.3
km
Landmark
Al Fahidi Historical Neighbourhood
2.1
km
Park
Zabeel Park
2.6
km
Landmark
Dubai Creek
2.4
km
Market
Meena Bazaar
1.7
km
Gallery
XVA Gallery
1.8
km
Mall
Bur Juman Shopping Center
1.7
km
Landmark
Sheikh Saeed al-Maktoum's House
2.5
km
Landmark
The Dubai Heritage Village
2.2
km
Landmark
Bur Dubai Abra Dock
2.0
km
Gallery
Majlis Gallery
1.6
km
Gallery
Al-Serkal Cultural Foundation
1.7
km
Landmark
Dubai Frame
2.6
km
Mosque
Grand Mosque
2.1
km
Museum
Coffee Museum
2.0
km
Landmark
Shiva and Krishna temple
2.2
km
Landmark
Sheikh Mohammed Centre for Cultural Understanding
2.0
km
Event hall
World Trade Centre
2.6
km
Landmark
BurJuman
1.0
km
Landmark
Bur Dubai Souq
1.6
km
Landmark
Fabindia
670 m
Shopping Area
The Arabian Ranches Souk
1.1
km
Museum
Al Shindagha Museum
1.9
km
Landmark
Karama shopping centre
2.0
km
Mosque
Grand Bur Dubai Masjid
2.1
km
Landmark
Al Fahidi
2.0
km
Nearby
moti didi karama
480 m
Restaurants
Purani Dilli Dubai
430 m
Mankhool
Cantina 1810
470 m
Kuwait Street Al Mankhool
City Cafe
30 m
27 Al Kuwait Street
Sizzling Wok
20 m
Lobby Level
Prabhu's Grill Restaurant
40 m
Kuwait Street
Spice Garden
270 m
2 28A St Al Mankhool
Explore Dubai
Explore Bur Dubai
Dubai Museum
25 minutes' walk
Housed in the Al Fahidi Fort, this museum showcases Dubai's history and cultural heritage through engaging exhibits.
Al Fahidi Historical Neighbourhood
25 minutes' walk
An area preserving the traditional Emirati architecture, this neighborhood offers art galleries and charming cafes.
Dubai Creek
25 minutes' walk
A historic waterway, Dubai Creek is perfect for scenic walks, abra rides, and waterfront dining.
Zabeel Park
30 minutes walking
A large urban park with gardens, a lake, and a frame showcasing views of Dubai's skyline, ideal for families.
Purani Dilli Dubai
6 minutes' walk
Specializing in North Indian cuisine, this restaurant offers rich flavors in a cozy atmosphere, catering to vegetarian diets.
Cantina 1810
6 minutes' walk
An authentic Mexican eatery with a vibrant décor and signature dishes like taco platters and enchiladas.
City Cafe
1 minute walking
A casual dining spot, perfect for a quick bite with diverse menu options, ideal for all dietary needs.
Getting around
Reviews and Ratings
Reviews from guests about their experience.
64%
loved their spa retreat and can’t wait to return.
6.4/10
Nice
Rooms
7.0
Location
8.4
Service
8.2
Dining
6.6
Peter
United Kingdom,
March
2025
6.8/10
I had an interesting stay at the Grand Excelsior Hotel in Bur Dubai. While the staff were kind and approachable, the room I stayed in had significant cleanliness issues, particularly with cockroaches. The location was convenient, close to various restaurants, but the room itself felt outdated and needed renovation.
Rooms
5.0
The family room was spacious and had nice beds, but I encountered cockroaches and found a lot of dust in the room. It really ruined my enjoyment.
Service
8.0
The staff were really professional and courteous, which made my experience a bit better. The check-in process was seamless, thanks to the efficient staff.
Location
8.0
The hotel has a good location, being near malls and restaurants, which was definitely a plus during my stay.
Dining
5.0
The breakfast options weren't appealing, especially if you're not into Asian cuisine. I ended up eating outside the hotel as the quality and variety were not up to my standards.
Facilities
5.0
Facilities like room service and housekeeping were available, but the general upkeep of common areas like the swimming pool fell short, which was disappointing.
Edward
United Kingdom,
December
2024
6.4/10
I had a great experience at the Grand Excelsior Hotel in Bur Dubai. The staff was super friendly and always ready to help, especially Mr. Dinesh and Mr. Santosh. However, I did notice some areas that could use improvement, like the cleanliness and the breakfast quality, which wasn't up to my expectations.
Rooms
6.0
My room was spacious and generally clean, but it did have some hygiene issues that could be better managed. The lighting was quite poor, making it hard to feel fully comfortable.
Service
8.0
Customer service was mostly great; the staff was attentive and helpful. However, there were times I had to wait longer than expected for room service, which was a bit frustrating.
Location
9.0
The location is perfect, just minutes from major attractions and with easy access to public transport, making it super convenient to explore Dubai.
Dining
5.0
I loved the variety at the breakfast buffet, but I did notice some quality issues, like flies on the food, which was disappointing. Overall, the food options could be improved.
Facilities
7.0
The rooftop pool was a fantastic spot with excellent views, and the gym had great equipment. However, the internet speed could definitely be better.
Elijah
United Kingdom,
December
2024
7.2/10
I had a pleasant stay at Grand Excelsior Hotel - Bur Dubai, with spacious rooms and friendly staff. The location is convenient, being close to metro stations and local attractions, but I did encounter some issues with the dining options and small pool area. Overall, it was a good value for the price.
Rooms
8.0
My room was large, clean, and comfortable, featuring a nice sitting area. The linens were crisp and added to the overall comfort. However, I noticed some furnishings were a bit dated.
Service
9.0
The service from the staff was impressive, especially with staff members like Hanip, who was attentive and friendly throughout my stay. They handled any issues promptly, making me feel welcomed.
Location
8.0
The hotel is in a safe area, close to the metro and other amenities, which made getting around easy. It's not far from both the city center and the airport, which was a big plus for me.
Dining
6.0
While I found the breakfast options varied, I felt the dining experience was mixed. The restaurants had limited choices, and the environment in the sports bar left something to be desired.
Facilities
7.0
The hotel's facilities included a pool and gym, but I found the pool to be small and a bit uninviting. On the plus side, there was efficient room service and various conveniences available.
Mason
United Kingdom,
November
2024
6.4/10
I had a good experience overall at the Grand Excelsior Hotel, but my stay wasn't without its flaws. The hotel is beautifully decorated, and the staff was friendly and attentive, especially Mr. Reynaldo and Mr. Captain. However, I faced issues with room service and bathroom cleanliness that dampened my stay a bit. Still, the location and dining options were impressive, making it a decent choice overall.
Rooms
10.0
The Deluxe Room was spacious and tidy with comfortable amenities, perfect for unwinding after a long day.
Service
7.0
While the reception staff were friendly and helpful, I did experience some hiccups with room service that needed improvement.
Location
10.0
The hotel is centrally located, close to lots of shops and the Dubai Mall, which made it super convenient for me.
Dining
10.0
The dining options were excellent, with a diverse range of international flavors, especially enjoyed their breakfast buffet.
Facilities
8.0
Facilities like the gym and pool were well-maintained and clean, adding to a more enjoyable experience.
Luna
United Kingdom,
October
2024
5.4/10
My stay at the Grand Excelsior Hotel in Bur Dubai was quite enjoyable, marked by the friendly staff and a comfortable room. The highlight was undoubtedly the attentive service, especially by staff like Mr. Hassan and Mr. Govind. However, I did encounter some issues with cleanliness that slightly marred the experience.
Rooms
6.0
I found my room to be comfortable and spacious, although I did notice some issues with cleanliness. The bathroom could have been better maintained, and the overall condition of my room didn't match the hotel's promotional images.
Service
9.0
The service across the hotel was really good; Mr. Hassan at the pool made my days more enjoyable, while Mr. Govind and Mr. Pravish at the Dockland showcased a level of attentiveness that really stood out.
Location
7.0
The hotel's location is convenient for accessing nearby attractions like Deira and the Gold Souk, though reaching the metro can be a bit of a trek in the heat.
Dining
7.0
Breakfast at the Veranda Cafe was good with freshly cooked omelets and friendly staff, but there were moments when the breakfast service felt overcrowded and could use improvement.
Facilities
8.0
The facilities, including the pool and gym, were well-maintained, providing a pleasant place to relax. I appreciated the housekeeping service that kept my room tidy daily.
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Property information and rules
Check-in
from 15:00-23:59
Check-out
from 01:00-12:00
Guest Parking
Private parking is possible on site for free.
Internet
is available in for free.
Breakfast
A full breakfast is served at the price of AED 79 per person per day.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are not allowed.
Languages
English, Chinese, Russian, Arabic, Hindi, Afrikaans, Persian, Thai, Tagalog / Filipino, Urdu
Year renovated:
2012
Number of floors:
11
Number of rooms:
275
Former name
Dhow Palace Hotel
FAQs
About Grand Excelsior Hotel Bur Dubai
How far is Grand Excelsior Hotel Bur Dubai from Dubai International Airport?
The hotel is approximately 8 km from Dubai International Airport.
What amenities does Grand Excelsior Hotel Bur Dubai offer for recreation?
Guests can enjoy a rooftop pool, a modern gym, and a full-service spa with a Turkish bath and sauna.
What dining options are available at Grand Excelsior Hotel Bur Dubai?
The hotel features 8 dining options offering international cuisine, including Indian, Arabic, and continental dishes.
Is parking available at Grand Excelsior Hotel Bur Dubai?
Complimentary private parking is available on-site without the need for a reservation.
Are there any nearby attractions to Grand Excelsior Hotel Bur Dubai?
Nearby attractions include Burj Khalifa (8 km), Dubai Mall (8 km), and the World Trade Center (3 km).
What type of rooms does Grand Excelsior Hotel Bur Dubai provide?
Rooms feature contemporary designs with amenities like air conditioning, flat-screen TVs, and free Wi-Fi.
What kind of breakfast service does Grand Excelsior Hotel Bur Dubai offer?
Breakfast is available for an additional charge of 79 AED.
Is there an airport shuttle service at Grand Excelsior Hotel Bur Dubai?
Yes, a paid airport shuttle service is available for guests.
What languages do staff speak at Grand Excelsior Hotel Bur Dubai?
The staff speak multiple languages to assist a diverse range of guests.
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