Grand Excelsior Hotel - Bur Dubai | Dubai ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

Kuwait Street Bur Dubai, Dubai, United Arab Emirates

The Grand Excelsior Hotel - Bur Dubai is a stylish 4-star hotel offering 8 dining options and an expansive rooftop pool. This upscale city business hotel is situated in the heart of Bur Dubai, close to prominent landmarks like the Burj Khalifa and Dubai Mall.

Rooms & Amenities

Guestrooms at Grand Excelsior Hotel - Bur Dubai offer air conditioning, free WiFi, and 24-hour room service. Accommodation options include tastefully designed family rooms, luxurious suites with Jacuzzis, and spacious rooms with flat-screen TVs.

Dining & Leisure

Dining options at Grand Excelsior Hotel - Bur Dubai include specialty Indian, Arabic, and continental cuisines across 8 restaurants. Guests can also unwind at the hotel bar with live entertainment or enjoy cigars in the lounge.

Leisure & Wellness

The hotel features a spa offering a Turkish bath, hot tub, and sauna. The Grand Excelsior Hotel - Bur Dubai also maintains a health club, nightclub, and outdoor pool for guest relaxation and recreation.

Business Services & Transportation

Business services include a fully equipped business center and meeting rooms, ideal for conferences and events. Complimentary shuttle service operates to nearby shopping malls, and the hotel is conveniently located by major transport stations.

“The hotel's location in Bur Dubai makes exploring the city so convenient!”view full review

View hotel on map

“A wonderful experience that exceeded all my expectations!” view full review

Top location:Highly rated by recent guests(8.4)

Check-in/Check-out

from 15:00-23:59

from 06:00-12:00

Amenities

Private parking is possible on site for free.

Wireless internet is available in the hotel rooms for free.

Other information

A full breakfast is served at the price of AED 79 per person per day.

Maximum capacity of extra beds in a room is 1.

Pets are not allowed.

English, Chinese, Russian, Arabic, Hindi, Afrikaans, Persian, Thai, Tagalog / Filipino, Urdu

Year renovated:2012

Number of floors:11

Number of rooms:282

Former name

Dhow Palace Hotel

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Room

Max:

2 persons

435 sq. feet

Bed options:

1 King Size Bed

Shower

Heating

room details

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Deluxe Room

Max:

2 persons

435 sq. feet

Bed options:

1 Double bed

City view

Heating

Bathtub

room details

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Family Room

Max:

4 persons

575 sq. feet

Bed options:

2 Single beds or 1 Queen Size Bed

Shower

Heating

room details

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Price and Room Availability

Check availability and prices for your dates now!

Getting around

Comprehensive guide to transport options for seamless travel

City Center

Dubai 1.6 mi

Airports

Dubai Creek SPB (DCG) 4.0 mi

Dubai (DXB) 5.8 mi

Train

Al Fahidi Station3300 ft

Khalid Bin Al Waleed Station4300 ft

Metro stations

ADCB3300 ft

Al Fahidi3300 ft

Bus

Bus stop400 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Amazing Breakfast Selection

“I thoroughly enjoyed the buffet breakfast at the hotel. There were so many options to choose from that it truly felt like a feast. Each morning, I looked forward to the variety of dishes and delicious flavor combinations. It's a great way to start the day!” view full review

Well-Equipped Conference Rooms

“I attended a 2-day conference held at the hotel's business facilities. The conference rooms were spacious, well-lit, and equipped with modern technology, making for an excellent environment for networking and learning.” view full review

Comfortable and Spacious Rooms

“The room I stayed in was surprisingly spacious and comfortable! I appreciated the modernized bathroom and overall room amenities, which contributed to a pleasant and relaxing stay. It was a lovely space to come back to after a long day.” view full review

Refreshing Pool Experience

“I enjoyed spending time at the hotel pool during my stay. The area was clean and well-maintained, providing a refreshing escape from the heat. It was the perfect spot to unwind and relax after busy days exploring the city.” view full review

General

No smoking on site
Free parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Locker room
Allergy-free rooms
Elevator
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness center
Sports trainer

Guest Parking

Electric kettle
Dryer

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance
Stores/Commercial services
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Children's buffet

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Outdoor swimming pool
Sun loungers
Night club
Entertainment
Spa & wellness center
Sauna
Steam room
Pedicure
Manicure
Waxing
Facial
Treatment room
Beauty treatment
Body wraps
Massage
Make up services

Room features

Free Wi-Fi in rooms
Air conditioning
Soundproofed rooms
Sitting area
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle
Dryer

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

Kuwait Street Bur Dubai, Dubai, United Arab Emirates

Map view

street view

Kuwait Street Bur Dubai, Dubai, United Arab Emirates

City landmarks

Mall

The Dubai Mall

3.8 mi

Museums

Dubai Museum

1.2 mi

Tower

Burj Khalifa

3.9 mi

Fountains

The Dubai Fountain

3.9 mi

Dubai - United Arab Emirates

Al Fahidi Historical Neighbourhood

1.3 mi

Parks

Zabeel Park

1.6 mi

Mashraf Building

Dubai Creek

1.5 mi

Market

Meena Bazaar

1.1 mi

Gallery

XVA Gallery

1.1 mi

Mall

Bur Juman Shopping Center

1.1 mi

Dubai - United Arab Emirates

Sheikh Saeed al-Maktoum's House

1.6 mi

Entrance of the Dubai Creek

The Dubai Heritage Village

1.3 mi

Southern side of Dubai Creek

Bur Dubai Abra Dock

1.3 mi

Gallery

Majlis Gallery

1.0 mi

Gallery

Al-Serkal Cultural Foundation

1.0 mi

Sheikh Rashid Road Zabeel Park

Dubai Frame

1.6 mi

Mosque

Grand Mosque

1.3 mi

Museums

Coffee Museum

1.2 mi

2nd Za'abeel Road

Shiva and Krishna temple

1.4 mi

House 26

Sheikh Mohammed Centre for Cultural Understanding

1.2 mi

Events

World Trade Centre

1.6 mi

Sheikh Khalifa Bin Zayed Rd

BurJuman

3400 ft

btwn Bur Dubai waterfront & Ali Bin Abi Talib St

Bur Dubai Souq

5200 ft

Nashwan Bldg

Fabindia

2200 ft

Shopping Area

The Arabian Ranches Souk

3600 ft

Museums

Al Shindagha Museum

1.2 mi

Karama shopping centre

1.2 mi

Mosque

Grand Bur Dubai Masjid

1.3 mi

Al Fahidi

1.2 mi

Nearby

moti didi karama

1600 ft

Restaurants

Purani Dilli Dubai

1500 ft

Mankhool

Cantina 1810

1600 ft

Kuwait Street Al Mankhool

City Cafe

100 ft

27 Al Kuwait Street

Sizzling Wok

100 ft

Lobby Level

Prabhu's Grill Restaurant

200 ft

Kuwait Street

Spice Garden

900 ft

2 28A St Al Mankhool

Reviews and Ratings

Reviews from guests about their experience.

64%

loved their spa retreat and can’t wait to return.

6.4/10

Nice

Rooms

7.0

Location

8.4

Service

8.2

Dining

6.6

Peter

United Kingdom, March 2025

6.8/10

I had an interesting stay at the Grand Excelsior Hotel in Bur Dubai. While the staff were kind and approachable, the room I stayed in had significant cleanliness issues, particularly with cockroaches. The location was convenient, close to various restaurants, but the room itself felt outdated and needed renovation.

Rooms

5.0

The family room was spacious and had nice beds, but I encountered cockroaches and found a lot of dust in the room. It really ruined my enjoyment.

Service

8.0

The staff were really professional and courteous, which made my experience a bit better. The check-in process was seamless, thanks to the efficient staff.

Location

8.0

The hotel has a good location, being near malls and restaurants, which was definitely a plus during my stay.

Dining

5.0

The breakfast options weren't appealing, especially if you're not into Asian cuisine. I ended up eating outside the hotel as the quality and variety were not up to my standards.

Facilities

5.0

Facilities like room service and housekeeping were available, but the general upkeep of common areas like the swimming pool fell short, which was disappointing.

Edward

United Kingdom, December 2024

6.4/10

I had a great experience at the Grand Excelsior Hotel in Bur Dubai. The staff was super friendly and always ready to help, especially Mr. Dinesh and Mr. Santosh. However, I did notice some areas that could use improvement, like the cleanliness and the breakfast quality, which wasn't up to my expectations.

Rooms

6.0

My room was spacious and generally clean, but it did have some hygiene issues that could be better managed. The lighting was quite poor, making it hard to feel fully comfortable.

Service

8.0

Customer service was mostly great; the staff was attentive and helpful. However, there were times I had to wait longer than expected for room service, which was a bit frustrating.

Location

9.0

The location is perfect, just minutes from major attractions and with easy access to public transport, making it super convenient to explore Dubai.

Dining

5.0

I loved the variety at the breakfast buffet, but I did notice some quality issues, like flies on the food, which was disappointing. Overall, the food options could be improved.

Facilities

7.0

The rooftop pool was a fantastic spot with excellent views, and the gym had great equipment. However, the internet speed could definitely be better.

Elijah

United Kingdom, December 2024

7.2/10

I had a pleasant stay at Grand Excelsior Hotel - Bur Dubai, with spacious rooms and friendly staff. The location is convenient, being close to metro stations and local attractions, but I did encounter some issues with the dining options and small pool area. Overall, it was a good value for the price.

Rooms

8.0

My room was large, clean, and comfortable, featuring a nice sitting area. The linens were crisp and added to the overall comfort. However, I noticed some furnishings were a bit dated.

Service

9.0

The service from the staff was impressive, especially with staff members like Hanip, who was attentive and friendly throughout my stay. They handled any issues promptly, making me feel welcomed.

Location

8.0

The hotel is in a safe area, close to the metro and other amenities, which made getting around easy. It's not far from both the city center and the airport, which was a big plus for me.

Dining

6.0

While I found the breakfast options varied, I felt the dining experience was mixed. The restaurants had limited choices, and the environment in the sports bar left something to be desired.

Facilities

7.0

The hotel's facilities included a pool and gym, but I found the pool to be small and a bit uninviting. On the plus side, there was efficient room service and various conveniences available.

Mason

United Kingdom, November 2024

6.4/10

I had a good experience overall at the Grand Excelsior Hotel, but my stay wasn't without its flaws. The hotel is beautifully decorated, and the staff was friendly and attentive, especially Mr. Reynaldo and Mr. Captain. However, I faced issues with room service and bathroom cleanliness that dampened my stay a bit. Still, the location and dining options were impressive, making it a decent choice overall.

Rooms

10.0

The Deluxe Room was spacious and tidy with comfortable amenities, perfect for unwinding after a long day.

Service

7.0

While the reception staff were friendly and helpful, I did experience some hiccups with room service that needed improvement.

Location

10.0

The hotel is centrally located, close to lots of shops and the Dubai Mall, which made it super convenient for me.

Dining

10.0

The dining options were excellent, with a diverse range of international flavors, especially enjoyed their breakfast buffet.

Facilities

8.0

Facilities like the gym and pool were well-maintained and clean, adding to a more enjoyable experience.

Luna

United Kingdom, October 2024

5.4/10

My stay at the Grand Excelsior Hotel in Bur Dubai was quite enjoyable, marked by the friendly staff and a comfortable room. The highlight was undoubtedly the attentive service, especially by staff like Mr. Hassan and Mr. Govind. However, I did encounter some issues with cleanliness that slightly marred the experience.

Rooms

6.0

I found my room to be comfortable and spacious, although I did notice some issues with cleanliness. The bathroom could have been better maintained, and the overall condition of my room didn't match the hotel’s promotional images.

Service

9.0

The service across the hotel was really good; Mr. Hassan at the pool made my days more enjoyable, while Mr. Govind and Mr. Pravish at the Dockland showcased a level of attentiveness that really stood out.

Location

7.0

The hotel's location is convenient for accessing nearby attractions like Deira and the Gold Souk, though reaching the metro can be a bit of a trek in the heat.

Dining

7.0

Breakfast at the Veranda Cafe was good with freshly cooked omelets and friendly staff, but there were moments when the breakfast service felt overcrowded and could use improvement.

Facilities

8.0

The facilities, including the pool and gym, were well-maintained, providing a pleasant place to relax. I appreciated the housekeeping service that kept my room tidy daily.